CRM IN BANKING: CONCEPTS AND CASES
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Call No:658.812 GOP
| Accession No. | 73362 |
| Accession Date: | 17-JAN-07 |
| Author(s): | V. V. GOPAL |
| Imprint | HYDERABAD: ICFAI UNIVERSITY PRESS, 2004. |
| ISBN: | 81-7881-383-1 |
| Pages: | 167 |
| Language: | ENGLISH |
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