THE COST OF BAD BEHAVIOR : HOW INCIVILITY IS DAMAGING YOUR BUSINESS AND WHAT TO DO ABOUT IT
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Call No:658.3145 PEA
| Accession No. | 78584 |
| Accession Date: | 14-SEP-09 |
| Author(s): | CHRISTINE PEARSON, CHRISTINE PORATH |
| Imprint | NEW YORK: PORTFOLIO, 2009. |
| Subject(s): | CONSUMER SATISFACTION, WORK ENVIRONMENT |
| ISBN: | 9781591842613 |
| Pages: | 224 |
| Language: | ENGLISH |
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