EMOTIONAL LABOR IN THE 21ST CENTURY: DIVERSE PERSPECTIVES ON EMOTION REGULATION AT WORK
⇐ BackCall No:331.25 GRA
Accession No. | 94915 |
Accession Date: | 08-MAR-17 |
Author(s): | ALICIA GRANDEY |
Imprint | NEW YORK: ROUTLEDGE, 2013. |
Subject(s): | CUSTOMER RELATIONS, EMPLOYEE ATTITUDE |
ISBN: | 9781848729490 |
Pages: | 323 |
Language: | ENGLISH |
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